Returns & Exchanges
At Avocado Green Mattress, we want you to love your purchase, which is why we offer a risk-free trial period and a straightforward return process for our organic sleep products. If you are not completely satisfied, we will help you coordinate a return or donation to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process within your eligible trial period.
- 2.Evaluation Period
For mattresses, we require a 30-night break-in period to allow your body to adjust to the new organic materials before finalizing a return.
- 3.Schedule a Pickup
Once approved, our team will coordinate with a local charity partner or recycling center to pick up your mattress at no additional cost to you.
- 4.Receive Your Refund
After the pickup is confirmed or the returned items are received at our facility, we will issue a full refund to your original payment method.